1. First

Funky Chaos is firmly committed to safeguarding your privacy and that is why we take the protection of your personal data very seriously.

Besides the fact that we comply with relevant laws and regulations, like the General Data Protection Regulation (GDPR), the Dutch Telecommunications Act (Telecommunicatie Wet) and other applicable laws and regulations, we also want to safeguard your data and be transparent about the data we process and for what purposes. This is accomplished by means of organizational and technical measures, by adhering to an internal privacy policy and by proper disclosure.

In this privacy policy we’ll explain how this is done and what your rights as an affected party are.

Funky Chaos will continue to develop and optimize its services. This may result in changes being made to the privacy policy from time to time. Therefore, Funky Chaos recommends that you consult the privacy policy on a regular basis.

2. What is the GDPR?

The General Data Protection Regulation (GDPR) is a European regulation that prescribes which standards need to be observed by European companies when processing your personal data. Personal data means any data or information that relates to an individual who is or can be identified from that data. Processing is the term used for any operation or set of operations performed on personal data, such as collection and storage.

3. Personal data that we process

We process personal data by monitoring the forms that you use to actively share information with us (such as the address information on the order form) as well as your browsing habits on our website. For the latter, we use (tracking) cookies among other things.

If you create an account or place an order, we will process the following personal data: first and last name, address, email address, phone number and login details.

If you subscribe to our newsletter, your email address will be stored in our email system.

Left a review on our website? We will process your email address and first and last name so we can address you in the proper way and send you an email if necessary.

Lastly, functionality cookies are used to enhance your use of our website, like remembering the contents of your shopping bag and the most recent items you have viewed. Please see our cookie policy on our website for the up-to-date information regarding the different types of cookies.

4. Processing personal data

We process the personal data that you provide to us while placing an order so we can deliver the item; we need this data so we can correctly ship your order. This data is processed on the legal basis of fulfilling a (sales) contract.

After you placed an order, you will receive service e-mails regarding this order.

The personal data that we process when you subscribe to our newsletter or when you write a review will be processed based on your permission. You give this information freely and we make our privacy policy available. You can easily withdraw your permission by unsubscribing from our newsletter via the link at the bottom of each e-mail or by removing the additional information in your account.

5. Your rights as an affected party

  • Right to be informed: You have the right to complete and correct information. We will provide this information through our privacy and cookie policy. Of course, you can also direct all your questions to us at info@funky-chaos.com
  • Right of access: You have the right to access your personal data. A lot of this information can be accessed through your personal page.
  • Right to rectification: If you think your data we’re processing is inaccurate, you can change this in your personal page or by sending a request to us.
  • Right to erasure (‘right to be forgotten’): You have the right to have your personal data stored by us erased. However, some data still needs to be stored for our administration, or to make sure that we don’t contact you again. If you unsubscribe from our newsletter by using the option at the bottom of every e-mail, your data relating to the sending of the newsletter will be removed.

6. Retention periods

We will store the personal data that we process because of an account being created, a review being written or a subscription to our newsletter until you unsubscribe or have your account removed.

Other personal data will be stored for a period that is in accordance with obligations imposed by other laws and regulations. For example, the administration obligation.

7. External processors

We use reliable external processors that in collaboration with us process your personal data on our behalf. For example, an internal administration system, a server, an email program and a logistics company to deliver your parcel. We have made the appropriate arrangements with them regarding the processing of personal data by concluding processing agreements.

8. Protection

We’ll take appropriate internal organizational measures regarding the protection of your personal data and engage in a dynamical policy. The technical security measures will also be checked and evaluated (by external parties) on a regular basis. Our website is secured with SSL/TLS, ensuring your information is sent encrypted.

9. Do you have any questions?

We are happy to answer any questions that you might have after reading this privacy policy. You can send us an e-mail at info@funky-chaos.com

For more up-to-date information regarding cookies and how to disable them, please see our cookie policy.